The rules of
the road.

These Terms & Conditions (the “Terms”) form a binding agreement between you (the “Merchant” or “Partner”) and okePay Asia Ltd. (Hong Kong) and/or okePay Inc. (Money Services Business, State of Montana, USA), each a subsidiary of Readen Holding Corp. (together, “okePay”). By creating an account or using any of our services you accept these Terms.

1. The services

okePay provides a payment orchestration platform that routes card, wallet, open-banking, local APM and crypto-settled transactions across multiple acquirers and PSPs, together with merchant dashboards, settlement reporting, partner reporting and supporting integrations. We do not act as the acquirer or card issuer; settlement and chargebacks are handled by our regulated partners under their own terms.

2. Eligibility & onboarding

• You must be a legal entity authorised to do business in your jurisdiction and able to enter into binding contracts.
• You agree to complete our KYB / KYC process honestly and to keep ownership, control and contact information current.
• okePay may decline, suspend or terminate any account at any time if onboarding cannot be completed, if the business model is outside our risk appetite, or if continued processing would breach card-scheme rules or applicable law.

3. Fees & settlement

Pricing, settlement currency, settlement frequency and rolling reserves are agreed in your individual merchant agreement or order form. Fees are deducted from gross processing volume before payout. Chargebacks, refunds, scheme fines and reversal-related FX costs are passed through. Statements are available in your dashboard and are deemed accepted thirty (30) days after issue absent written objection.

4. Restricted & prohibited activities

You agree not to use okePay to process payments for:

• Activities that are illegal in your or your customer’s jurisdiction.
• Persons or entities subject to UN, EU, UK, US (OFAC) or HKMA sanctions.
• Card-scheme prohibited categories (including but not limited to unlicensed gambling, illegal pharmaceuticals, IP-infringing goods and CSAM).
• Material misrepresentation of goods, services or pricing to the cardholder.

For high-risk verticals (crypto, gaming, MLM, forex, nutra, adult, etc.) please use our sister brand Readies.

5. Acceptable use of the API

You agree to (a) keep API keys, webhook secrets and admin credentials confidential; (b) use idempotency keys on all write operations; (c) respect documented rate limits; (d) not reverse-engineer, scrape or republish the API beyond the granted licence; and (e) report any suspected security incident to security@okepay.biz without undue delay.

6. Chargebacks & refunds

You are responsible for the underlying customer relationship and for the cost of any chargeback, refund, representment, scheme fine or fraud-monitoring penalty (e.g. VAMP, VDMP, Excessive Chargeback Programme). okePay provides Ethoca / Verifi chargeback alerts, automatic cascading retries and dispute tooling, but final liability rests with the merchant.

7. Reserves & risk holds

okePay (or its acquiring partners) may apply a rolling reserve, delayed settlement or temporary hold on funds if dispute ratios, fraud signals, scheme notifications or AML concerns warrant it. Reserves are released according to the schedule in your merchant agreement.

8. Intellectual property

okePay retains all rights to the platform, dashboards, SDKs, brand assets and documentation. You retain ownership of your content (logos, product data, customer relationships) and grant okePay a limited licence to use it solely to provide the services.

9. Confidentiality

Each party will protect the other’s confidential information with at least the same care it uses for its own, and will use it only as needed to perform under these Terms.

10. Warranties & disclaimers

The services are provided on an “as is” and “as available” basis. okePay disclaims all implied warranties to the maximum extent permitted by law, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant uninterrupted operation of any third-party acquirer, PSP or card network.

11. Limitation of liability

Except for breaches of confidentiality, indemnity obligations, or amounts owing under the fee schedule, each party’s aggregate liability is limited to the fees paid by the merchant to okePay in the three (3) months preceding the claim. Neither party is liable for indirect, incidental, special or consequential damages.

12. Indemnity

You will indemnify okePay against losses arising from (a) your breach of these Terms; (b) your products, services or marketing; (c) chargebacks, refunds and scheme penalties associated with your transactions; and (d) third-party claims that your content infringes their rights.

13. Term & termination

Either party may terminate for material breach not cured within thirty (30) days of notice, or immediately on insolvency, sanctions designation, or repeated scheme-rule violations. okePay may suspend the services immediately if continued processing would create regulatory, scheme or security risk. Upon termination we will return remaining settled funds, less reserves and outstanding fees, in line with the merchant agreement.

14. Governing law & disputes

These Terms are governed by the laws of Hong Kong SAR (for merchants contracting with okePay Asia Ltd.) or the State of Montana, USA (for merchants contracting with okePay Inc.). Disputes are submitted to the exclusive jurisdiction of the courts of the relevant seat, save that okePay may bring proceedings in any jurisdiction to enforce its intellectual-property rights or to recover unpaid fees.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email to account administrators or by an in-product banner. Continued use of the services after the effective date constitutes acceptance of the updated Terms.

16. Contact us

Questions about these Terms can be sent to legal@okepay.biz, or by post to okePay Asia Ltd., 3303 Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan, NT, Hong Kong.